phone hell
Ubiqutous. All-encompasing. A big black void. A hell, of sorts.
Who would have thought we would have to be stuck a good 30 minutes on the phone, pressing numbers, star and pound signs, trying to spell out first names, last names; where the hell is the 'Q' and what comes after 'Y'? Can I just talk to a damn operator? Why doesn't the damn zero work? Isn't the big fat '0' for operator/help/emergency?
I have a question.
Is it too much to ask a company to pay a decent wage to a woman (or a man, if you want to be correct) who can pick up the phone and mispronounce your name when they leave the message for the person with whom you really want to speak to, but is incomprehensibly away from their desk every time you call? Are we truly reaping the benefits of hundreds of thousands of dollars worth of communications equipment to merely press '0' to reach an operator who then passes you on to the person who is unquestionably, undeniable constantly away from their desk every time you call?
Your waiting time is approximately 10 minutes.
And thank you inventors, for the speaker phone, headseats, muzak, what-have-yous as I waste more time holding after pressing several buttons then realize I have misspelled the name of the person I want to reach and hang up to redial. I just want to know what your extension number is or if you have a direct line since I so conveniently forgot to ask you in the last phone conversation we had. Can I please by-pass the message and just dial your number?
Listen carefully to the following options. Our menu has changed.
If it's so technologically advanced, can it at least be idiot-proof? Rue the day when you press the wrong button and you have to redial the entire 10-digit number several times because you keep pressing invalid selections. LISTEN TO THE MENU. There can be at least up to 9 choices, if you press the wrong button, like taking a wrong turn in the labyrinth, you're back at square one, or worse, locked out.
That slection is invalid. Thank you for calling.
How much does this voice make. She sounds exactly the same on every company's answering service. Press one now. If you have no idea what you are doing press 3 now. If you are exasperated, impatient or just plain stupid, hang up the phone and dial again, or don't even bother to attempt to make conversation. Stay home and plot a take-over of telephone companies, nation-wide.
7:57 AM | |
